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The Art and Science of Writing Great Website Content

May 26, 2025 — Simon Kelly

The Art and Science of Writing Great Website Content

Good website design might grab attention, but it’s the combination of design with your website content that holds it, builds trust, and drives action.

Whether you’re launching a brand-new site or refreshing an existing one, writing website content can feel overwhelming.

Where do you start? What should you say? And how do you sound confident without feeling like you’re “selling”?

In this guide, we’ll show you how to approach writing website content the right way, making it easier for you and so your website become a more powerful tool to attract and convert your target audience.

Content Isn’t Filler: It’s the Force Behind Your Website’s Success

Your website content isn’t just there to fill space, it’s doing a serious job.

Good content connects with your audience, builds credibility, answers questions, and moves people to act.

Without strong, clear messaging, even the best-looking website can fall flat.

Great website content does these four things well:

  1. Explains who you are and what you do, quickly and clearly
  2. Connects your offerings to your audience’s real needs
  3. Builds trust through tone, clarity, and structure
  4. Guides visitors toward the next step, whether that’s getting in touch, booking a service, or making a purchase

Content isn’t just words on a page – it’s your voice, your value, and your first impression, all rolled into one.

Plan Your Website Content Before You Write

Before you start typing, you need a clear plan.

Jumping straight into writing often leads to confusing pages that are hard to navigate and harder to connect with.

Here’s how to plan smart:

  • Clarify your core messages: What do you want people to know about you? What’s your unique value?
  • Know your audience: What are they looking for? What problems are you solving for them?
  • Map your pages: Think about your Home, About, Services, Blog, and Contact pages. What key messages should each one deliver?
  • Define clear calls to action (CTAs): What action should visitors take on each page? (e.g., “Book a Call,” “Request a Quote,” “Learn More”)

Having a content plan ensures that every page has a clear purpose and helps you avoid that dreaded “where do I even start?” feeling.

When we work with new clients in our Website Strategy Workshops, we help them to define who they are targeting, what their sitemap looks like, and the customer journey that will create the path to conversions.

The 6 Keys to Writing Content That Delivers

Good content doesn’t happen by accident, it’s crafted with intention.

Here’s how to make sure your writing delivers clarity, impact, and action:

1. Start Strong With the Reader’s Problem

Forget starting with your company’s story or a list of features. Open by tapping into the challenge, question, or goal your visitor cares most about. If they don’t feel immediately understood, they won’t stick around.

2. Get to the Point (And Stay There)

Website visitors don’t have time for vague ideas. Be direct. State your key message early and keep your language simple and decisive.

If you must use complex terms (especially in technical industries), pair them with a one-line plain English explanation.

3. Design Your Writing for Fast Reading

Write like a web designer structures a page:

  • Break long ideas into short, 2-4 line paragraphs.
  • Use bold, logical headings (H2s, H3s) to guide readers through the page.
  • Group ideas visually so users can skim and still understand the main points.

4. Stay True to Your Brand Voice

Whether your brand is professional, friendly, playful, or bold, your content should sound like “you” at every touchpoint.

Write as you would speak to your best customer, consistently and confidently.

5. Give Each Page One Job

Ask yourself: “What exactly should someone do after reading this page?”

Each page should move the reader toward a single outcome, whether that’s learning more, making an enquiry, downloading a resource, or taking the next step in their journey.

6. Guide the Action (Without Being Pushy)

Your calls to action (CTAs) shouldn’t feel like sales pitches.

Instead, offer a natural next step that fits the reader’s flow, whether that’s “Find Out More,” “Start Your Project,” or “Get a Free Quote.”

Place them where they feel logical, not forced.

Structuring Your Website Pages for Maximum Impact

Smart structure doesn’t just make your content look better, it makes it easier to read, understand, and act on.

Here’s a simple structure you can apply to almost any page:

  • Headline: Grab attention and make your value clear immediately.
  • Introduction: Briefly explain what the page is about and why it matters.
  • Value/Benefits: What does the visitor gain? Focus on outcomes, not just features.
  • Proof: Add trust-builders like testimonials, case studies, or client logos.
  • Call to Action: Make the next step easy, clear, and inviting.

A clear structure keeps readers moving forward, and dramatically increases the chances they’ll do what you want them to do.

Final Tips for Website Content Success

Writing website content might seem daunting at first, but with the right approach, it becomes much more manageable, and even enjoyable.

Here are a few last pieces of advice:

  1. Start rough: Your first draft doesn’t need to be perfect. Get your ideas down first, and polish later.
  2. Read it out loud: If it sounds clunky when spoken, it’ll sound clunky when read.
  3. Focus on the reader: Always come back to what they want, not just what you want to say.
  4. Keep it moving: Strong verbs, clear calls to action, and confident language help create momentum through the page.

You don’t have to write like a professional copywriter to create effective content, but a little strategy goes a very long way.

Your Website Deserves Better Content. Let’s Create It

At SGD, we believe great websites are built on more than just design, they’re powered by clear, confident, and conversion-driven content.

When your message is structured the right way, every page becomes an opportunity to connect with your audience, showcase your value, and inspire action.

If you’re ready to craft website content that doesn’t just fill space but actually drives results, we’re here to help. From refining your messaging to structuring your pages for maximum impact, we can help you turn ideas into a website that works harder for your business.

START YOUR PROJECT

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Author

Simon Kelly

Simon Kelly is the CEO and Head of Growth at SGD. Simon started his first web agency in 2009 which he merged with the SGD team in 2023. With a strong background in digital strategy and a history of working with fast-growing Australian companies, including CyberCX, Envato and Agency Mavericks, he's passionate about using ethical digital marketing that delivers business value. Simon's experience includes coaching digital agencies, running digital marketing workshops, driving growth and excellence within the SGD team.

Read more posts by Simon Kelly

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