“Content marketing” is a term that gets mentioned by a lot of marketing coaches and consultants.
But what does it actually mean?
And how can businesses make the most of it?
Simply put, content marketing is about being helpful to your target audience and sharing that content where your target audience is likely to see it.
That’s all there is to it.
Instead of pushing your products or services 24/7, content marketing is about providing value.
It’s about being a trusted advisor – someone who answers questions and helps people solve problems.
For example, Stephen runs a garden maintenance business.
Instead of posting “call us to fix your lawn,” he creates content that solves common problems:
This content adds value, builds trust and attracts his target audience.
It’s also backed up by 5-star reviews and testimonials of great work.
By sharing this content, Stephen becomes known as the go-to guy for anything garden-related – long before someone asks for a quote.
And it’s not just garden stores and landscapers.
Good content works for IT firms, accountants, and even window blind retailers.
Whether you’re B2C or B2B, content marketing works because:
If you’re talking with your customers and solving problems, then you already have content to share.
As my good friend Nathaniel Dunn says, “your clients are your content.”
The key is taking the one-to-one conversations that you and your team are already having with your clients and turning them into a simple format that can be shared to a larger audience.
Keep it simple by starting with one format and one channel and post one thing
For example:
Don’t try to do everything at once.
Start small and stay consistent.
If you’re ready to build a long-term inbound marketing asset, content marketing is a great place to start.
Simon Kelly is the CEO and Head of Growth at SGD. Simon started his first web agency in 2009 which he merged with the SGD team in 2023. With a strong background in digital strategy and a history of working with fast-growing Australian companies, including CyberCX, Envato and Agency Mavericks, he's passionate about using ethical digital marketing that delivers business value. Simon's experience includes coaching digital agencies, running digital marketing workshops, driving growth and excellence within the SGD team.
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