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Ongoing Support

Ongoing Support

Website Maintenance and Support

While other agencies may leave you out in the cold after the project is complete, SGD has your back for the long term.

There are plenty of reasons to opt for a site maintenance plan, but the biggest reason is for peace of mind. Our clients find that having someone “on call” should they require assistance, or encounter a problem, is priceless. If you don’t have expertise in the digital space, and you don’t have ongoing support, it can cost you. Technical difficulties can take days to fix, while hacking and content loss can set you back and see you lose sales. That’s why we developed our Website Maintenance Plans.

We offer three monthly maintenance plans starting at $40/month, which include WordPress-dedicated hosting, security monitoring, monthly Google Analytics reports and digital consulting. If something goes wrong with your site, you’ll have priority support to fix it as soon as possible. These plans also allow you to ask us to make small changes to the site when you’re too busy or don’t know how to make them yourself. This is great if you need images updated, blog posts published, or a new feature added. We can even arrange a custom plan for you to fit your needs.

Our Support plans cover the following:

  • Premium Website Hosting
  • Site Support Unlimited
  • Website Security
  • Software Updates
  • Site Uptime Monitoring
  • Daily Off-Site Backups
  • Training Portal Access
  • Performance Optimisation
  • Monthly Website Performance Reports
  • Search Engine Optimisation
  • Monthly Strategy Session

View all our available plans here
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Services Include

Website Hosting
Digital Consulting
Monthly Reporting
Website Security

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